Items need to be boxed or bagged and put out at the front door before 8 am on the pickup date. I have a history of remembering at 8:15 am, and rushing out with the packages. Just my luck that I'm first on the route, so by then the truck has already gone by in a huff.
Other things that have been a pain in the butt:
- The day the packages were definitely for sure out on time, but the driver claimed that there was nothing there when he arrived. I promise you that everything was in order; the boxes and bags were waiting for me on my patio when I got home that day. So, unless the donation items went for coffee in the afternoon, then walked back to my patio before I got home, they were there.
- The day that I got the packages out on time but the pickup truck broke down, so when I got home the packages were all waiting for me AGAIN.
And today, the day that I decided to be a smarty-pants and put the donations out the night before (0% chance of rain) but I forgot about the automated sprinkler system that pops up and soaks our tiny front lawn at 4 am every morning.
Fortunately I am a belt and braces kind of girl, so all the stuff (books and old clothes, mainly) was tied pretty tightly inside waterproof grocery bags. I noticed what had happened at around 7:20 am, so I had time to drag the wet packages back inside and transfer the stuff to new bags. (And make a new label that says "CP" for every package. And stick them on with tape. And drag everything back outside.)
Let me tell you, if I get home today and the packages are still there (I'm half expecting it) you will hear me growling wherever you are.